Report Abuse Policy

1. Introduction

This Policy explains how Users can report abusive content, fraudulent activity, fake profiles, harassment, or other violations of Denkora's policies, and how such reports are handled.

2. What You Can Report

Users can report:

• Fake or impersonating profiles
• Harassment, threats, or abusive behavior
• Hate speech or discriminatory content
• Fraudulent fundraising or investment claims
• Spam or unauthorized promotional content
• Intellectual property infringement (see our Copyright & DMCA Policy and Trademark Policy for dedicated processes)
• Security vulnerabilities (see our Security Policy for dedicated process)
• Any other violation of our Terms & Conditions, Community Guidelines, Acceptable Use Policy, or Content Policy

3. How to Report

Reports can be submitted via:

• The in-platform "Report" button available on profiles, posts, comments, and messages
• Email to [email protected]

Please include as much detail as possible, including links, screenshots, and a description of the issue, to help us investigate efficiently.

4. Review Process

Upon receiving a report, Denkora will:

• Triage the report based on severity and urgency, using automated (AI-assisted) and human review
• Investigate the reported content or Account
• Take appropriate action where a violation is confirmed, as described in our Account Suspension & Termination Policy
• Where feasible, notify the reporting User of the outcome, subject to privacy considerations

5. Urgent/Safety-Critical Reports

Reports involving threats of violence, child safety concerns, or imminent harm are prioritized for expedited review. Where appropriate, Denkora may escalate such reports to law enforcement.

6. Confidentiality

Denkora will make reasonable efforts to keep the identity of the reporting User confidential from the reported User, except where disclosure is required by law or necessary for due process (e.g., counter-notice procedures under our Copyright & DMCA Policy).

7. False Reports

Submitting knowingly false or malicious reports is a violation of our Community Guidelines and may itself result in enforcement action against the reporting User.

8. Changes to This Policy

We may update this Policy periodically. Material changes will be communicated via the Platform.

9. Contact Information

Denkora — Trust & Safety Team
Email: [email protected]
Website: www.denkora.com