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Privacy Policy

Privacy Policy

Effective: October 2025 |  Last updated: October 2026

Privacy Policy

Privacy Policy

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Your privacy matters to us

By using Denkora, you acknowledge that you have read and understood how we collect, use and protect your information.

1. Introduction

This Privacy Policy explains how Denkora ("Denkora," "we," "us," "our") collects, uses, discloses, and protects personal data when you use the Denkora website, mobile applications, and related services (the "Services"). It applies to all Users worldwide, including professionals, businesses, startups, investors, mentors, and other ecosystem participants.

This Policy should be read together with our Terms & Conditions, Cookie Policy, and GDPR Policy.

2. Definitions

  1. "Personal Data" means any information relating to an identified or identifiable natural person.

  2. "Processing" means any operation performed on Personal Data, including collection, storage, use, or disclosure.

  3. "Data Subject" means the individual to whom Personal Data relates.

  4. "Data Controller" means the entity determining the purposes and means of Processing (see Section 12).

3. Scope

This Policy applies to Personal Data collected through the Denkora website, mobile apps, APIs, customer support channels, marketing communications, and any integrated Third-Party Services.

4. Information We Collect

4.1 Information You Provide

  1. Account registration data (name, email, phone, password)

  2. Professional, business, and startup profile details

  3. Company information, pitch materials, logos, documents, and media uploads

  4. Investor accreditation and identity verification information

  5. Content you post, including articles, comments, and messages

  6. Communications with our support team

4.2 Information Collected Automatically

  1. Device information, IP address, browser type, operating system

  2. Usage data (pages visited, features used, search queries, click patterns)

  3. Location data (general, based on IP address, unless you provide precise location)

  4. Cookies and similar tracking technologies (see our Cookie Policy)

4.3 Information from Third Parties

  1. Data from Third-Party Services you connect (e.g., Google, Microsoft, LinkedIn sign-in)

  2. Data from payment processors (e.g., Stripe, Razorpay) for billing purposes

  3. Publicly available business or professional information used to enrich profiles

5. How We Use Your Information

We use Personal Data to:

  1. Create and manage your Account and profile

  2. Provide, operate, and improve the Services

  3. Power AI-based recommendations, search ranking, and business/investor matching (see our AI Usage & Transparency Policy)

  4. Facilitate networking, communication, and discovery between Users

  5. Detect and prevent fraud, spam, and policy violations

  6. Send service, security, and (where consented) marketing communications

  7. Comply with legal obligations, including KYC/AML where applicable

  8. Analyze usage trends to improve platform performance

6. Legal Bases for Processing (GDPR/UK GDPR)

Where GDPR or UK GDPR applies, we rely on the following legal bases:

  1. Contractual necessity — to provide the Services you've signed up for

  2. Legitimate interests — for security, fraud prevention, and service improvement

  3. Consent — for marketing communications and non-essential cookies

  4. Legal obligation — for compliance with applicable law

7. Sharing of Information

We may share Personal Data with:

  1. Other Users, as determined by your profile visibility and networking activity

  2. Service providers and processors (hosting, analytics, communications, payments)

  3. Third-Party Services you choose to connect

  4. Law enforcement or regulators, where required by law

  5. A successor entity in the event of a merger, acquisition, or corporate restructuring

We do not sell Personal Data for monetary consideration. Where "sale" or "sharing" is defined broadly under CCPA/CPRA, see Section 11 for your rights.

8. Cookies and Tracking Technologies

Denkora uses cookies and similar technologies for authentication, preferences, analytics, and (where consented) marketing. Full detail, including how to manage your preferences, is available in our Cookie Policy.

9. International Data Transfers

As a global platform, Denkora may transfer Personal Data across borders, including to countries that may not have data protection laws equivalent to your home jurisdiction. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or other legally recognized transfer mechanisms.

10. Data Retention

We retain Personal Data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods and deletion procedures are detailed in our Data Retention & Deletion Policy.

11. Your Privacy Rights

11.1 GDPR/UK GDPR (EEA/UK Users)

You have the right to access, rectify, erase, restrict, or port your Personal Data, and to object to certain Processing, including direct marketing.

11.2 CCPA/CPRA (California Users)

You have the right to know what Personal Data is collected, to request deletion, to correct inaccurate data, and to opt out of "sale" or "sharing" of Personal Data (Denkora does not sell Personal Data for money). You will not be discriminated against for exercising these rights.

11.3 Other Jurisdictions

Users in other jurisdictions (e.g., India's DPDP Act) may have similar rights under applicable local law. We honor such rights to the extent required.

To exercise any of these rights, contact us using the details in Section 14.

12. Data Controller

The data controller responsible for Personal Data processed through the Services is Xpecto IT Solutions Pvt. Ltd., operating the Services under the Denkora brand. This is the only place in Denkora's policy suite where the operating entity is named, consistent with GDPR Article 13 disclosure requirements.

13. Data Security

We implement technical and organizational measures designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. Further detail is available in our Security Policy. No system is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

Denkora is not directed at individuals under 18. We do not knowingly collect Personal Data from minors. If we become aware of such data, we will take steps to delete it.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email, in-app notice, or a prominent notice on the Platform.

16. Contact Information

For privacy-related questions, data subject requests, or complaints, contact:

Denkora — Privacy Team
Email: [email protected]
Website: www.denkora.com